General

• How do I find my WORD?

  Please refer to our WORD Finder tutorial to help you find your special WORD.

• I have emailed serve@myintent.org with an issue, but have not heard back.

  We are here to help and we sincerely apologize for the delay. We respond to inquiries in the order they are received. To ensure you don't miss our message, be sure to check your inbox spam/junk folder as sometimes our email may be auto-filtered by your inbox. Keep an eye out for any messages fro...

• What are your hours of operation and when are you closed for business?

  Our regular hours of operation are Monday - Friday 8:00am-4:30pm (PST) and you should expect an update within 48 hrs from when you submit your request. We will be closed for business during the following holidays which will count as non business days in regards to deliveries. Customer service wil...