General

  • How do I find my WORD?

    Please refer to our WORD Finder tutorial to help you find your special WORD.
  • I have emailed serve@myintent.org with an issue, but have not heard back.

    We are always here to help and we sincerely apologize for the delay. We respond to inquiries in the order they are received. To ensure you don't miss our message, be sure to check your inbox spam/junk folder as sometimes our email may be auto-filtered by your inbox. Keep an eye out for any messag...
  • I'm having technical issues on your website, what can I do?

    If you are experiencing difficulty placing an order, here are a few things you can try: Check your wifi connection Try placing your order with a different web browser Clear out your web browser cookies and cache and reload the website If you are still in need of support please feel free to reach...
  • What are your hours of operation and when are you closed for business?

    Our regular hours of operation are Monday - Friday 8:00am-4:30pm (PST) and you should expect an update within 48 hrs from when you submit your request. We will be closed for business during the following holidays which will count as non business days in regards to deliveries. Customer service wil...