I received my order but something is wrong. What can I do?

We sincerely apologize for this experience with your order. We always strive to ensure all MyIntent products arrive in excellent condition. If there is something wrong with your order, we would love the opportunity to make this right.

Please send us a message with a description of the issue, and perhaps a photo of the issue using the chat bubble below.  Once we have this information, a customer service agent will review and get back to you with available resolutions. Responses from our team will appear in the chat widget as well as in your email inbox.

Jul 26, 2025

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